We process your claim Fast

Abacus has separate claims teams for each of its product areas, so in addition to having specialist technical expertise also have a detailed knowledge of the unique needs of members of the Armed Forces.

Abacus is committed to treating it’s customers fairly and you can feel secure in the knowledge that your claim will be dealt with fairly and efficiently, and that you will be advised of the actual process, together with timescales, at the start of your claim.

If you wish to make a claim please click on the relevant section below.

1. Military Kit, Contents and Personal Possessions
2. Family Legal Protection
3. Holiday Cancellation, (including emergency purchases and delayed departure)
4. Emergency Medical treatment outside the UK
5. Personal Accident
6. Life and Critical Illness

And when we can’t resolve our differences an independent ombudsman can be contacted on:

• Financial Ombudsman Service (FOS)
  +44 (0) 845 080 1800

You also have the protection of:

• Financial Services Compensation Scheme (FSCS)
  +44(0) 20 7892 7300        

Our regulator is:

• Financial Services Authority (FSA)
  +44 (0) 845 606 1234