Holiday Cancellation Insurance Claims

Making a claim for Holiday Cancellation (including emergency purchases and delayed departure)

You need to notify a claim by telephoning Abacus travel Claims Unit on +44(0) 8708507156

• The call will be 4-10 minutes in duration
• You will be asked questions that will allow us to establish your identity
• You will allocated a claims reference, which you should record
• In most cases you will be sent a claim form requesting:
  • Booking invoice
  • Cancellation invoice

Confirmation from the military if leave has been cancelled

• You will be asked to forward all written communication to Abacus Travel Claims, AXA Insurance, UK Travel Claims. PO BOX 60183 London SW20 2AA.